Individual Golf Coaching Offer 2
2 x 50 minutes or equivalent monthly over 8 consecutive months
Programme clients benefit from:
> lesson notes with videos and drills accessible via the Skillest App
> 3d swing analysis where appropriate
> support between sessions
> Trackman reports & videos for all studio based sessions
> free additional online coaching via (current value £35 per month)
RETURN & REFUND POLICY
**Return and Refund Policy for Venus Golf Coaching Services**
At Venus Golf, we strive to offer the best possible golf coaching services. We understand that there may be circumstances where you will need to cancel or reschedule a lesson or program. To accommodate our clients and maintain a fair practice, we have established the following return and refund policy:
1. **Cancellation Policy**: If you need to cancel a lesson or program, please do so at least 48 hours before the scheduled time. You can cancel by contacting us directly via email or phone.
2. **Refunds for Cancellations**: If you cancel a lesson or program at least 48 hours in advance, we will offer a full refund of the amount paid. The refund will be processed to your original method of payment within 14 days of your cancellation.
3. **Late Cancellations**: If you cancel a lesson or program less than 48 hours before the scheduled time, we will not be able to offer a refund. This is due to the resources and time we have committed to your session.
4. **Rescheduling**: If you need to reschedule a lesson or program, please do so at least 48 hours before the scheduled time. We will do our best to accommodate your new preferred time, subject to availability.
5. **No Shows**: If you do not show up for a scheduled lesson or program without notifying us, no refund will be provided.
6. **Exceptional Circumstances**: We understand that exceptional circumstances can take place with regard to the character of the product we supply. Therefore, we do honour requests for refunds or rescheduling where the following reasons apply: illness, emergencies, injury or death in the family where the coach is notified before your scheduled lesson time.
7. **Your Right to Cancel**: Under the UK's Consumer Contracts Regulations, you have the right to cancel your contract for the purchase of a lesson or program within 14 days without giving any reason. The cancellation period will expire after 14 days from the day of the conclusion of the contract.
Please note that this policy may be updated from time to time, and the updated policy will apply to any future purchases.
If you have any questions about our return and refund policy, please contact us.